Profit through Access - Brand New Online Accessibility Training For Tourism Businesses
24th September 2008
Categories: What's New, Training & Skills
Online and Interactive Accessibility Training for Tourism Businesses
One NorthEast Tourism have just released a new online training course specifically for tourism businesses. Created to help businesses understand the needs of a diverse range of customers and to help them step-by-step through the process of improving access to all parts of their customer journey, the Profit through Access course is freely availalble to tourism businesses of all types.
Interactive and video features
The course features:
- a close up look at the different needs of a wide range of customers including those with disabilities, the elderly and customers with young children
- an examination of the whole customer journey - from encountering your marketing to leaving your premises
- video material and video case studies
- interactive learning material
- the facility to save your progress and answers
- a feature that allows you to build your Access Statement as you work through the course.
Free to use
The course is free for tourism businesses to use, and requires just a standard computer and connection. You will simply need to register once and then you can return and log-in as many times as you (or your staff) like, in order to complete the course.
Tried and tested
The course is the online version of a training programme that has been running for some time and has been put together using real experiences from real businesses - many of which are documented in the course material.
Find out more and try the course today
To find out more, and try the course today, visit the Profit Through Access pages
What's New
Profit Through Access - More Businesses Urged to Take Free Training (11/14/2008)
Send Quality Christmas e-Cards toYour Customers With Envirowise(11/10/2008)
BBC Looking For New B&B Startups(11/06/2008)
HSE Release New Guidance on Work Related Violence(10/29/2008)
Award Winners Demonstrate Business Success(10/29/2008)
Dealing with the Credit Crunch(10/28/2008)
Quality
- Award Winners Demonstrate Business Success(10/29/2008)
- National Customer Service Week 6 - 12 October 2008(09/25/2008)
- Easy Does It - New Guide to Accessibility for Tourism Businesses(09/16/2008)
- Last Chance to Book for the 'Eye-opening" Employ Ability Workshops(07/10/2008)
- Enter the 2008 North East England Tourism Awards(04/24/2008)
- Gold for NE Businesses at National Awards(04/24/2008)
- Young Person Hospitality and Tourism Customer Service Award(03/15/2008)
Latest Research
- Credit Crunch Makes Holidays 'More Important Than Ever'(10/07/2008)
- More Than 50% Now Book Online(10/07/2008)
- Investment in Tourism Paying Off For North East England(09/25/2008)
- Latest Tourism Report for North East England(08/16/2008)
Business Support
- BBC Looking For New B&B Startups(11/06/2008)
- Applications Invited for New Gerry Robinson Series(10/31/2008)
- Government Provides Support to Stop Businesses Failing(10/29/2008)
- Dealing with the Credit Crunch(10/28/2008)
- Contingency Planning and Disaster Recovery(10/28/2008)
- Barbara Follett Replaces Margaret Hodge as Minister for Tourism(10/07/2008)
- New Regulations Come Into Effect 1st October (10/01/2008)
- More Help For Businesses Wanting International Customers(09/25/2008)
- Old Inn Among the First to Recover From Floods(09/19/2008)
- Flood Support Available for Tourism Businesses(09/17/2008)
- Plans to Stop Tips Being Used to Top Up Wages(08/16/2008)
- Busineses at Risk from ID Theft(08/16/2008)
- A - Z of Business Support Topics Launched on the Toolkit(08/16/2008)
- Can Comedy Boost Tourism?(06/24/2008)
- TICs on the Move to Higher Profile Locations(06/24/2008)
- NE Economy "Healthier than ever"(06/10/2008)
- Animal Attractions May Face Higher Insurance after Bill Fails(03/26/2008)
- Tourism Businesses Warned They Must Embrace New Technology(02/22/2008)
- DVD for Food and Drink Businesses Launched(02/22/2008)
- Free Inspirational Business Workshops(02/22/2008)
- Business Benefits Pack(07/20/2007)
Business Support RSS News Feed
Finance & Funding
- Funding Helps Farm Diversify To Offer Tea Room and Bunkhouse(10/29/2008)
- Email Your Finance and Accounting Queries for Free Help(10/08/2008)
- One NorthEast welcomes RDPE Announcement(12/06/2007)
Finance & Funding RSS News Feed
Training & Skills
- Rules Relaxed Around Grants for Training For SMEs(10/29/2008)
- Online Food Allergy Training from the FSA(10/07/2008)
- New Food and Drink Waste Training for Staff at All Levels(09/26/2008)
- New Area and Location Training for Northumberland Businesses(09/16/2008)
- Last Chance to Sign Up For The "Know Your North Pennines" Training(08/26/2008)
- Cost of Training Putting People Off(06/09/2008)
- Cash for Training(03/27/2008)
- Free Inspirational Business Workshops(02/22/2008)
Training & Skills RSS News Feed
Green & Local
- Send Quality Christmas e-Cards toYour Customers With Envirowise(11/10/2008)
- New Food and Drink Waste Training for Staff at All Levels(09/26/2008)
- North East Ice Cream Producer wins UK Fortnum and Mason Supreme Champion Award(09/19/2008)
- Sales Can Be Up As Much As 34% During British Food Fortnight 20 Sept - 5 Oct (09/10/2008)
- New Opportunities for Meat Producers(06/10/2008)
- New Fund to Help Businesses Go Green(06/09/2008)
- Calling All Food Producers(06/09/2008)
- Turn Out Your Lights For Earth Hour(03/29/2008)
- Less Water With Your Food and Drink(02/22/2008)
- Top Award for Lean & Green Consett Company(12/11/2007)
Marketing
- Night Tourism 'Increasingly Popular'(10/29/2008)
- Maximising Christmas and New Year Sales(10/28/2008)
- Record Visitors To Tees Barrage Boost Business in Tees Valley(10/07/2008)
- North East England Goes Underground!(06/09/2008)
- Luxury Tourism - is it for you?(11/08/2007)
IT & Technology
- Fully Subsidised E-commerce Licences for Tourism Businesses(08/16/2008)
- Free Website and Email Workshop for Tees Valley Tourism Businesses(08/16/2008)
- Tourism Businesses Warned They Must Embrace New Technology(02/22/2008)
- Digital entries stack up(01/16/2008)
- Tourism goes Digital(05/14/2007)
Features and Articles
IT, Websites & Selling Online
Desti.ne, computers, networks, technology for your business and how to design, build and promote your online presence.
Training & Skills
Developing your staff's skills and approach will pay huge dividends to your business - and to your staff themselves.
Raising Quality
Raising quality is on every tourism strategy in the UK. Why? Competition, competition, competition.