28th January 2010
Categories: What's New
The achievements of 11 outstanding women in the hospitality, leisure, travel and tourism sector have been recognised in the 2010 Shine Awards at a celebratory event in London.
The Shine Awards celebrate the extraordinary contribution and commitment women in tourism demonstrate to their businesses and to their members of staff, and this year's keynote speaker was delivered by past Shine Awards winner, Sandie Dawe, now CEO of VisitBritain.
People 1st was this year's headline sponsor and the event was attended by tourism minister Margaret Hodge.
People 1st CEO Brian Wisdom said: "These women provide inspirational role models for all the professionals in our sector, that's both women and men".
Check out this year's winners at the Shine Awards website.
2009 NE Access for All Tourism Award winner
2009 NE Business Tourism Award Winner
2009 NE Outstanding Customer Service Tourism Award winner
2009 NE Sustainable Tourism Award winner
2009 NE Taste of England Gold Award winner
Access for All Tourism Award application form 2010
Best Tourism Experience Tourism Award 2010
Caravan Park and Holiday Village application form 2010
Guest Accommodation Tourism Award application form 2010
Large Hotel of the Year Tourism Award 2010 (over 35 beds)
Large Visitor Attraction of the Year Tourism Award
Outstanding Customer Service Award 2010
Self Catering Holidays Tourism Award 2010
Small Hotel Tourism Award 2010 (under 50 beds)
Small Visitor Attraction of the Year Award (under 50,000 visitors)
Sustainable Tourism Award 2010
Taste of England Award 2010
Tourism Event of the Year 2010
Tourist Information Centre of the Year 2010
Accessibility Case Study of how the Discovery Museum, South Tyneside became 'accessible for all'.
Accessibility Case Study of how the Tom Keating, blue badge guide and tour services provider, became 'accessible for all'.
Accessibility Case Study of how the Locomotion Museum, Shildon became 'accessible for all'.
Access case study for The Hytte self-catering property.
Business Tourism Award 2010
An Excel spreadsheet for analysing your customers by age, income, interest and origins
2009 NE Large Hotel of the Year Award Winner
A new guide for tourism businesses from VisitBritain that looks at easy, practical and low-costs ways to improve the accessibility of your businesses.
Hints & Tips for entering 2010 NE Tourism Awards
Hospitality Assured is the quality assurance standard from the Institute of Hospitality. Download this flyer to find out how this customer-focussed standard can help you improve your services and win more custom.
National Accessible Scheme Leaflet 2010/2011
An Excel spreadsheet for analysing your business and planning to improve quality. Includes examples of areas, topics and points to consider and the first section has been filled out as an example.
This factsheet introduces the Disability Discrimination Act and explains the implications for your business. It helps you understand how to successfully comply with the Act, where to get more information and sources of help.