16th September 2008
Easy Does It - A New Guide to Improving Accessibility for Tourism BusinessesVisitBritain, the national tourist board, has just released a new guide to improving accessibility in your tourism business.
Called 'Easy Does It', the 12-page booklet - which can be downloaded by clicking here - looks at practical and low-cost ways for tourism businesses to ensure they are reaching the widest audience and meeting all customers' needs.
Download Easy Does It.
Accessibility Case Study of how the Discovery Museum, South Tyneside became 'accessible for all'.
Accessibility Case Study of how the Tom Keating, blue badge guide and tour services provider, became 'accessible for all'.
Accessibility Case Study of how the Locomotion Museum, Shildon became 'accessible for all'.
Access case study for The Hytte self-catering property.
An Excel spreadsheet for analysing your customers by age, income, interest and origins
A new guide for tourism businesses from VisitBritain that looks at easy, practical and low-costs ways to improve the accessibility of your businesses.
Guidance and instructions for entrants to the 2009 North East England Tourism Awards.
Hospitality Assured is the quality assurance standard from the Institute of Hospitality. Download this flyer to find out how this customer-focussed standard can help you improve your services and win more custom.
This flyer describes VB's National Accessible Scheme, the benefits of joining and how you can have the joining fee waived for 2009/10.
An Excel spreadsheet for analysing your business and planning to improve quality. Includes examples of areas, topics and points to consider and the first section has been filled out as an example.
This factsheet introduces the Disability Discrimination Act and explains the implications for your business. It helps you understand how to successfully comply with the Act, where to get more information and sources of help.