Being Assessed is Good For Business
11th September 2009
Categories: Raising Quality
VisitEngland report that more than 2,000 businesses from the graded serviced accommodation sector responded to the recent "Common Standards" questionnaire circulated by VisitEngland and the AA.
Though results are still being collated, headline findings indicate strong support for the common standards and recognition that being assessed is good for business. Sustainability is of high importance and there is wide-spread acceptance of featuring user reviews alongside existing information on our websites.
A more detailed report will be available in the coming months. In the meantime, a similar exercise is being prepared for the self-catering sector. Enquiries to Jeremy Brinkworth.
- 2009 NE Access for All Tourism Award winner
- 253 Kb
2009 NE Access for All Tourism Award winner
- 2009 NE Business Tourism Award Winner
- 193 Kb
2009 NE Business Tourism Award Winner
- 2009 NE Outstanding Customer Service Tourism Award winner
- 301 Kb
2009 NE Outstanding Customer Service Tourism Award winner
- 2009 NE Sustainable Tourism Award Winner
- 187 Kb
2009 NE Sustainable Tourism Award winner
- 2009 NE Taste of England Gold Award Winner
- 214 Kb
2009 NE Taste of England Gold Award winner
- 2010 Access for All Tourism Award entry form
- 2.2 Mb
Access for All Tourism Award application form 2010
- 2010 Best Tourism Experience Toursm Award entry form
- 2.2 Mb
Best Tourism Experience Tourism Award 2010
- 2010 Caravan Park and Holiday Village Tourism Award entry form
- 2.2 Mb
Caravan Park and Holiday Village application form 2010
- 2010 Guest Accommodation Tourism Award entry form
- 2.2 Mb
Guest Accommodation Tourism Award application form 2010
- 2010 Large Hotel of the Year Tourism Award (over 35 beds) entry form
- 2.2 Mb
Large Hotel of the Year Tourism Award 2010 (over 35 beds)
- 2010 Large Visitor Attraction of the Year Award (over 50,000 visitors) entry form
- 2.2 Mb
Large Visitor Attraction of the Year Tourism Award
- 2010 Outstanding Customer Service Award entry form
- 2.2 Mb
Outstanding Customer Service Award 2010
- 2010 Self Catering Holidays entry form
- 2.2 Mb
Self Catering Holidays Tourism Award 2010
- 2010 Small Hotel Tourism Award (under 50 beds) entry form
- 2.2 Mb
Small Hotel Tourism Award 2010 (under 50 beds)
- 2010 Small Visitor Attraction of the Year Award (under 50,000 visitors) entry form
- 2.2 Mb
Small Visitor Attraction of the Year Award (under 50,000 visitors)
- 2010 Sustainable Tourism Award entry form
- 2.2 Mb
Sustainable Tourism Award 2010
- 2010 Taste of England Award entry form
- 2.2 Mb
Taste of England Award 2010
- 2010 Tourism Event of the Year entry form
- 2.2 Mb
Tourism Event of the Year 2010
- 2010 Tourist Information Centre of the Year entry form
- 2.2 Mb
Tourist Information Centre of the Year 2010
- Access Case Study - Discovery Museum
- 171 Kb
Accessibility Case Study of how the Discovery Museum, South Tyneside became 'accessible for all'.
- Access Case Study - Guides and Tours, Tom Keating
- 282 Kb
Accessibility Case Study of how the Tom Keating, blue badge guide and tour services provider, became 'accessible for all'.
- Access Case Study - Locomotion Museum
- 291 Kb
Accessibility Case Study of how the Locomotion Museum, Shildon became 'accessible for all'.
- Access Case Study - Self-catering, The Hytte
- 773 Kb
Access case study for The Hytte self-catering property.
- Business Tourism Award
- 2.2 Mb
Business Tourism Award 2010
- Customer Tally
- 19 Kb
An Excel spreadsheet for analysing your customers by age, income, interest and origins
- Doc - 2009 NE Large Hotel of the Year Award winner
- 185 Kb
2009 NE Large Hotel of the Year Award Winner
- Easy Does It - New Guide to Accessibility for Tourism Businesses
- 565 Kb
A new guide for tourism businesses from VisitBritain that looks at easy, practical and low-costs ways to improve the accessibility of your businesses.
- Hints & Tips on Entering for 2010 NE Tourism Awards
- 165 Kb
Hints & Tips for entering 2010 NE Tourism Awards
- Hospitality Assured Flyer
- 83 Kb
Hospitality Assured is the quality assurance standard from the Institute of Hospitality. Download this flyer to find out how this customer-focussed standard can help you improve your services and win more custom.
- Joining the National Accessible Scheme Leaflet 2010/2011
- 3.9 Mb
National Accessible Scheme Leaflet 2010/2011
- Quality Planning Grid
- 87 Kb
An Excel spreadsheet for analysing your business and planning to improve quality. Includes examples of areas, topics and points to consider and the first section has been filled out as an example.
- Your Business and Disability Discrimination
- 113 Kb
This factsheet introduces the Disability Discrimination Act and explains the implications for your business. It helps you understand how to successfully comply with the Act, where to get more information and sources of help.
What's New
- The National Trust is revamping the way it communicates with the public(05/17/2010)
- It's Blue Flag success for eight North East beaches(05/17/2010)
- Hotels and restaurants 'are top places to find customer service'(05/04/2010)
- Is Britain's Best Restaurant in the North East?(04/13/2010)
- Smiling all the way(04/12/2010)
- It's good news for tourism in the property industry's version of the Oscars(03/18/2010)
What's New RSS News FeedRaising Quality
- Are you Open To All?(04/01/2010)
- North East England's Fab Five(02/25/2010)
- Could you be the next UK Restaurant Manager of the Year?(01/31/2010)
- What makes the North East region unique? (01/25/2010)
- New one stop travel shop for people with access needs(01/21/2010)
- Bring on the Breakfasts(12/14/2009)
Other
