Chart showing key factsTourism in the North East - Key Facts


Tourism is big business: last year tourism supported 55,000 jobs and contributed £3.5 billion to our regional economy, that's 4.6% of the region's GVA*. But who are these tourists? Where do they come from? Why? What do they want when they get here? And what does it mean for your business?
*GVA is Gross Value Added, and it measures the contribution to the economy of each individual producer, industry or sector in the United Kingdom.


Main areas of growth

Main areas of growth for tourism in the North East are:

  • Budget accommodation
  • Luxury accommodation
  • Outdoor and activity attractions
  • Food and drink themes
  • Cruise tourism

 

Tip: Think about how your business can access these areas of growth, either by developing your own products and services or by working in partnership with a complementary business. Don't forget to ensure that your marketing - especially your images and words - creates the right impressions.


Reasons for visiting

The key reasons for visiting, in order of popularity are:

  • Day trips
  • Holidays or short breaks
  • Visiting friends and relatives
  • Business

 

Strengths

Visitors identify the following as the key strengths of the region:

  • The people
  • Coastline
  • History and heritage
  • Countryside
Tip: Think about representing these in your advertising.

 

Visitors

The most common origins of visitors are:

 
UK International
  • North East
  • Germany
  • Yorkshire
  • Norway
  • London/South East
  • Ireland
  • Scotland
  • Netherlands
  • North West
  • USA/Canada

 

  • Spain

 

  • France


Domestic visitors

The North East welcomed 8.6 million overnight visitors in 2006, directly spending £0.9 billion. 26% of domestic overnight visitors are residents of the North East. Other most significant markets are Yorkshire 17%, London/South East 14%, Scotland 11% and the North West 10%.

Tip: Think about advertising within our region and creating special offers and packages that appeal to North East residents. Also advertise in publications and on websites that are aimed at the other significant markets for domestic visitors.

 


International visitors

Germany is the biggest international market with 100,000 trips in 2006, followed by Norway (71,000), Ireland (52,000), Netherlands (40,000), USA/Canada (43,000), Spain (33,000) and France (32,000).

Tip: Foreign visitors could be a worthwhile market for you - check our International Customers pages.


74 million day visits were made to and within the region. Day visitors directly spent £1.3 billion.

Tip: Ensuring you have a good local profile will help you reach your share of day visitors. Work with tourist information centres, local advertising opportunities like roundabouts, bin advertising, street map displays etc. If you are an attraction, work with nearby accommodation providers and if you are an accommodation provider, vice versa to make sure that staying visitors make the most of what's on offer. Creating itineraries and activity ideas for your own website and marketing materials may help to net more customers.

 

Most popular activities

 
Activity% of Visitors
  • Eating out
49%
  • Sightseeing
42%
  • Shopping
40%
  • Visiting museums/galleries
33%
  • Visiting castles/churches
29%
  • Visiting pubs/clubs
29%
  • Visiting market towns
29%

 

The most popular activities are eating out (almost half of visitors do this), sightseeing (over 40%) and shopping (40%). 22% of visitors are likely to go walking (less than 2 miles) and 17% are likely to take longer walks. 21% of visitors visit the beach and 19% visit parks and gardens.

Tip: Make sure you include reference to these activities in your own marketing. Far from being in competition with other businesses, they complement what you do. Putting relevant information on your own website about other nearby things to do and see can help visitors decide to come to you.


Northumberland visitors are more likely to go walking and cycling, while those in Tyne and Wear are more likely to go shopping. Northumberland and Durham visitors are more likely to visit heritage sites, whilst Tees Valley visitors are more likely to attend events.


Staying with Friends and Relatives (SFR)

4.6 million visitors stayed with friends and relatives in 2006 for a total of 10.9 million nights. They spent £479 million.

Tip: Think about creating special offers and packages that appeal to local people - they also bring their Staying Friends and Relatives with them!


 

Group visitors

There are 11,000 Group Travel Operators in the UK and 1,476 Coach Operators. The value of the North East group travel market is £13.2 million, 7.2% of the total. An opportunity has been identified for the North East to meet the needs of the luxury group travel market, a lucrative sector. The average spend for luxury groups is £134 per day, as opposed to £48 for all group visitors and £65 for overnight visitors.

Tip: Explore whether you can cater for groups of visitors. Special rates for groups, free/reduced rates for drivers and guides, complementary drinks etc can all help to win group business.


 

Business visitors

Half a million overnight domestic visitors to the region come here on business (14% of all domestic overnight trips) and spend by domestic business tourists is worth £112 million (20% of overnight visitor spend).


178,000 international visitors come here on business (27% of the total international visitors) and they spend £67 million (26% of the total). This equates to an average spend of £376 per trip (the average holiday spend is £281).

Tip: Consider whether you can meet the needs of business visitors to tap into this higher yield market. Wireless broadband is top of the list!

 

Spend

 
UK2003200420052006
 £000s£000s£000s£000s
County Durham 351356380 383
Northumberland 375 383 400 394
Tees Valley 296 327349341
Tyne and Wear 10121046 10831084
Total 2034 2114 2212 2202

 

The table above shows direct spending by all visitors. Tyne and Wear accounts for almost 50% of all visitor expenditure. From 2003 to 2006 expenditure by visitors to the Tees Valley grew by almost 15% (twice as fast as the regional average).
Indirect spending of £1.3 billion brings the total to £3.5 billion.

 

Accommodation stock

The region offers a wide range of accommodation with around 3,400 establishments evenly split between serviced and self-catering. The distribution of accommodation around the region varies significantly, with Northumberland dominated by campsites and self-catering properties while the larger hotels are concentrated in Tyne and Wear.

Self-catering occupancy levels are highly seasonal, whereas those in serviced accommodation are more evenly spread throughout the year.

 
  Serviced occupancySelf-catering occupancy
County Durham 53% 59%
Northumberland 49% 55%
Tees Valley 66% 56%
Tyne and Wear 67% 65%
Average 61% 57%

 

Tip: If you are a self-catering establishment can you offer competitive short breaks during the off-peak season or even serviced stays (bed and breakfast in your self-catering units) as a way of boosting your occupancy?

 

Attractions

There are 360 attractions in the region (registered on Desti.ne, our regional information database). The top ten paid and the top ten free attractions, and their visitor numbers, are listed below.

 
Paid Attractions Visitors Free Attractions Visitors
The Alnwick Garden 486,973 Saltwell Park 2,629,184
Beamish 320,317 Durham Cathedral 600,000
Sunderland Empire 319,854 Albert Park 528,480
Centre for Life 211,586 Discovery Museum 421,323
Bamburgh Castle 112,586 BALTIC 410,162
The Bowes Museum 105,293 Sunderland Museum & Winter Gardens 334,912
Seven Stories 80,000 Laing Art Gallery275,338
Bede's World 64,914 Locomotion 228,386
Preston Hall Museum 62,682 South Shields Museum 162,059
Washington Wetland Centre 54,083 Rising Sun Country Park 150,350

 

Tip: Major attractions draw huge numbers of visitors. If you are near to major attractions include them on your website and in your literature. Many attractions will work in partnership with local businesses, contact them to see what the options are.


 

Tourism businesses

There are a wide variety of businesses that draw their customers from the tourism sector, the main ones are: accommodation, attractions, eating and drinking, entertainment, arts and crafts, activity providers, guides.

 
Accommodation Number Bedspaces
Serviced 93034,679
Self-catering 1,9688,074
Camping 76 (7059 Pitches)15,241
Campus 194,683
Totals 2,99362,677

There are at least:

  • 360 attractions
  • 20 arts centres and theatres
  • 28 cinemas
  • 17 galleries
  • 165 regular music venues
  • 65 night clubs
  • 42 activity providers registered with the AALA

 

Development and investment

During 2006 tourism developments with a value of more than £40 million opened in the North East. A further 28 projects are under development or discussion with a cumulative value of £250 million. Developments that opened include:

  • Woodhorn Northumberland Museum (Northumberland)
  • Alnwick Garden Pavilion and Visitor Centre (Northumberland)
  • Alnwick Road Train (Northumberland)
  • Northern Stage Theatre (Newcastle)
  • The Albatross Backpackers Hostel (Newcastle)

 

Tip: New developments can be something to shout about in your own marketing, and including news of their opening on your website and in your emails to your own customers, can help you attract more business.


 

Tourism organisations

There are a number of public and private sector organisations dedicated to tourism:

Tip: The tourism organisations in the region offer a great variety of marketing opportunities, training, support and guidance and are a mine of information that can help your business. Working in partnership with them is two way - their activities help you, and you can influence the way they shape tourism in your area.


Tourism Network North East
In the North East the organisations responsible for tourism work together in a partnership, called the Tourism Network North East, to ensure the best possible delivery of tourism services.


One NorthEast Tourism
This is the regional tourism organisation, responsible for producing and implementing a strategy for sustainable tourism in North East England. One NorthEast Tourism are also responsible for: increasing the share of visitors to the North East from the UK and abroad; encouraging investment and development; helping tourism businesses improve quality and productivity; providing direction for visitor services (like the Tourist Information Centres); research and developing new markets (like China and the Far East).
Click here for more about One NorthEast Tourism.


Area Tourism Partnerships
The four Area Tourism Partnerships work closely with the tourism businesses and professionals in their areas to promote and develop lasting tourism. They provide marketing, support, business advice, training and help the staff in our industry develop their skills and qualifications.

Click below to find out more about the Area Tourism Partnership in your area:

 

Suggested next step:

Please see the Research section for more facts about tourism and visitors.

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