Use the search options on the right to find out in full what's happening or browse a selection of this and next month's opportunities in the column below.
Welcome to Excellence customer service programmes have been developed especially for people working in service industries - including front-line employees, managers, business proprietors, volunteers and students.
They are designed to suit both new and highly experienced staff working in:
The programmes are also suitable for volunteers and students preparing for employment in any of the above sectors.
To book contact Angela Furness at the Northumberland CoVE (The Tourism Academy) on 01670 841294 or www.tourismacademy.co.uk
To view more about course details and to get a full breakdown of all the Welcome courses visit the website: www.welcometoexcellence.co.uk.
These training courses can also be offered in-house at your premises.
This factsheet details the colleges, universities and training centres across North East England
This factsheet gives full details of the Train to Gain service funded by the Learning and Skills Council, plus contacts for more information.
This factsheet provides details of the Skills Broker Service for tourism business and contact information for our North East Tourism Skills Brokers. Skills brokers can help you identify, meet and fund your training needs, whatever the size of your business.